Privacy Policy

Whitemarsh Games ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, applications, websites, and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our Services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or user profile
• Make a purchase or transaction
• Contact us for support or inquiries
• Subscribe to newsletters or marketing communications
• Participate in surveys, contests, or promotions

This information may include your name, email address, billing information, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you access or use our Services, including:

• Game play data, progress, and in-app activity
• Feature usage patterns and interaction data
• Session duration and frequency of use
• Crash reports and performance data
• Referring URLs and browsing activity within our Services

Device Information

We may collect information about the device you use to access our Services, including:

• Device type, model, and manufacturer
• Operating system and version
• Unique device identifiers (such as advertising IDs)
• IP address and general location (city/region level)
• Browser type and version (for web-based services)
• Screen resolution and language settings

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our Services — to operate, deliver, and improve our games and applications
• Personalize your experience — to tailor content, features, and recommendations
• Process transactions — to complete purchases and send related information
• Communicate with you — to respond to inquiries, send updates, and provide customer support
• Analytics and improvement — to understand how our Services are used and identify areas for improvement
• Security — to detect, prevent, and address technical issues, fraud, or abuse
• Legal compliance — to comply with applicable laws, regulations, and legal processes

3. Cookies and Tracking Technologies

Our web-based Services may use cookies, web beacons, pixels, and similar tracking technologies to collect information and improve your experience. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Services
• Measure the effectiveness of our communications
• Deliver relevant content

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our Services.

4. Third-Party Services

Our Services may integrate with or contain links to third-party services, including:

• Analytics providers — to help us understand usage patterns (e.g., Google Analytics, Firebase Analytics)
• Payment processors — to handle transactions securely
• Platform services — such as Apple, Google, or Steam for distribution and account management
• Advertising partners — who may serve ads within our free-to-play Services
• Cloud service providers — for data storage and processing

These third parties have their own privacy policies governing their use of your information. We encourage you to review their policies.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@whitemarshgames.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information
• Portability — request a copy of your data in a structured, machine-readable format
• Objection — object to certain processing of your personal information
• Withdrawal of consent — withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our Services, you consent to the transfer of your information to these countries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through in-app notifications or other means. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Whitemarsh Games
Email: support@whitemarshgames.com